At Choiceman, we want you to be completely satisfied with your luxurious new shirtings. However, we understand that sometimes things don't go as planned. This Refund Policy outlines the process for returning unwanted items and receiving a refund.
Eligibility for Refunds
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Unworn and unwashed items with original tags attached are eligible for a full refund within 7 days of purchase.
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Items that are damaged, used, or altered are not eligible for a refund.
How to Return an Item
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Contact Us: Before returning any item, please contact our customer service team at care@choiceman.in or +91-7271 841840 to initiate a return request. We'll provide you with a Return Merchandise Authorization (RMA) number and instructions for sending the item back.
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Pack Your Return Securely: Pack the item securely in its original packaging, if possible.
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Ship the Item: Ship the item back to us using a trackable shipping method. Please note that you are responsible for the cost of return shipping.
Processing Your Refund
Once we receive your returned item and verify that it meets the eligibility criteria, we will process your refund within 2 business days. The refund will be issued to the original payment method used for the purchase.
Exceptions
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Final Sale Items: Some items may be marked as "Final Sale" and are not eligible for returns or refunds. These items will be clearly identified on the product page.
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Promotional Offers: Refunds for items purchased with promotional offers may be subject to specific terms and conditions. Please refer to the details of the promotion for more information.
Questions?
If you have any questions about our Refund Policy, please don't hesitate to contact us. We're here to help!